Commercial & Operations Manager

Location: Based in London at the Charles Dickens Museum
Responsible to: Director
Salary: £30-32k p.a.

Main Purpose of job: 

The Charles Dickens Museum is seeking an energetic and focused person  to fill a key position within a small dynamic team. The Commercial & Operations Manager has a fast-paced and wide-ranging role and is responsible for the performance of the Visitor Experience team, as well as providing both strategic direction and day-to-day management of the café and shop (including e-commerce).

The post holder is responsible for delivering a first class retail offer that complements the Charles Dickens Museum’s brand.

Reporting to the Director, the Commercial & Operations Manager also works closely with other members of the museum team. This post requires a proactive and practical approach and the ability to work independently in a customer-focused environment.


To read the full job description, click here.  

To download the job application form, click here.

Please also attach the Equality and Diversity form, click here. 

To apply for this position, please complete the application form, Equality and Diversity form and send, together with your full CV, by email to: giulia.mascheroni@dickensmuseum.com

Closing Date: Monday 26th September 2022 at 12 noon BST. 
Interview Date: Friday 30th September 2022.