Who's Who

The Charles Dickens Museum is governed by an independent charitable trust which aims to protect and preserve 48 Doughty Street and its museum collections, and to promote the appreciation of Dickens’s works through an on-going programme of exhibitions, events and educational activities.

Board of Directors

Nichola Coates, Chair

Nicky has over 25 years’ experience of working for charities and has been chief executive of three, as well as having been a school governor. She has also acted as a consultant to charities and to government bodies. In these roles she has acquired a wide experience of charity governance, strategy, financial planning and staff management. She has been a Trustee since 2009 and became Chair in 2014.

Carol Bailey

Carol has been a Trustee of the Charles Dickens Museum since 2011 and is currently one of the Board Vice-Chairs and Chair of the Museum Staffing and Governance Committee. Carol is an experienced HR Director, having worked for many years in the NHS. She has also acted as a consultant in human resource management, both in the health and charity sectors and is a qualified career coach. She is currently studying for a PhD on the topic of the origin of the language debate in eighteenth-century Britain.

Mark Dickens

Mark is a great-great grandson of Charles Dickens and current head of the Dickens family. He was President of the Dickens Fellowship over the bicentenary 2011-2013. He spent 27 years as a submarine officer in the Royal Navy and 15 years as the bursar of his old school in Sussex.  He is currently Clerk to the Gold and Silver Wyre Drawers, a city Livery Company. He has wide experience in charity administration, finance and accounting, human resources and project management. He has been closely involved with the Museum for many years and became a Trustee in 2014.

Steve Gardam

Steve joined the Charles Dickens Museum as a Trustee in 2014. He brings over 15 years of experience from working in museums and archives, including roles at London Transport Museum, Imperial War Museums, the British Postal Museum & Archive and London Metropolitan Archives. Steve is a specialist in public participation and engagement. He has shaped policy and led cross-museum teams on strategic programmes for schools, families, community groups, young people and volunteers of all ages. In February 2015 he became Director at the Roald Dahl Museum & Story Centre, Buckinghamshire.

Paul Graham

Paul retired from the Home Office after 25 years working in various of its agencies. He has been a member of the Dickens Fellowship since 1985 and has been Joint Honorary General Secretary since 2012 – when he joined the Board of Trustees of the Museum ex officio. For over 20 years he was a Committee member of the Friends of West Norwood Cemetery and, as Conservation Coordinator, oversaw the restoration of a number of historic monuments.

Leon Litvack

Leon is Reader in Victorian Studies at Queen’s University, Belfast. He is a Dickens scholar, specialising in archives, letters and manuscripts, and in literature and the visual image. He has appeared widely on BBC radio and television and has extensive knowledge of the Museum’s research collection.

Ruth Mantle

Ruth has almost 10 years’ experience of charity fundraising and currently leads the direct marketing team at the British Red Cross. She has also worked in an advisory capacity to smaller charities, helping to set up their fundraising programmes. Ruth has worked in a corporate strategy capacity in third sector and has strong experience in corporate finance, governance and people management. She has been a Trustee since February 2014.

Jonathan Wallis

Jonathan is Head of Museums and Museum & Art Gallery Development for Derby Museums Trust. He trained as an archaeological conservator at University College London. For over 20 years he has worked in a wide variety of positions in museums across the country. His current research interests are in late 18th and early 19th Century Enlightenment. He joined the Charles Dickens Museum as a Trustee in 2014.

Louise West

Louise is a museum professional with over 23 years experience in the sector. She has been employed by and worked as a consultant for numerous museums in that time in Cheshire, Hampshire and London. For 11 years she worked at Jane Austen’s House Museum, becoming Curator in 2010 and was a key player in the Museum’s redevelopment over the last 10 years. In March 2014 she became Interim Director at Charles Dickens Museum until the appointment of the new Director in August that year. In September 2014 she was elected to the Board.

Sir David Wootton

David is Vice Chair of the Board of the Charles Dickens Museum, having been a Trustee since 2006. He was Lord Mayor of the City of London 2011-2012 and has been an Alderman representing the Ward of Langbourn, in which the George and Vulture mentioned in Pickwick Papers is situated, since 2005. Sir David has been a partner at Allen & Overy LLP, the international law firm, since 1979, advising on corporate transactions and corporate governance. He is a governor of a number of schools in London and elsewhere, a member of several livery companies and a trustee of several charities.

Victor Wyatt

Victor joined the Charles Dickens Museum as Treasurer in June 2010. He is a retired accountant, who since has worked in the manufacturing industry. He was Head of Management Accounting at Bowater Scott for many years and then moved into venture capital. He was involved for a number of years in a charity respite centre for people who are a suicidal risk.


Simon Callow

Lucinda Dickens Hawksley

Miriam Margolyes

Professor Michael Slater

Academic Advisors

Professor Michael Slater

Emeritus Professor Jenny Hartley

Professor Juliet John

Dr Pete Orford

Dr Tony Williams

Museum Staff

Director - Dr Cindy Sughrue OBE

Museum Manager - Shannon Hermes

Curator - Frankie Kubicki 

                   Louisa Price (maternity leave)

Head of Interpretation & Engagement - Cathy Haynes

Education & Outreach Officer - Sarah Hutton

Marketing & Events Officer - Emma King




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